ShengShou Gem 4x4

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping page.

Warranty

We pride ourselves on our customer service here at KewbzUK. That's why we will cover any broken piece from the day of delivery up until 14-days after delivery. That includes internals, broken corner stalks, broken pieces and broken cores. Please Note: In the event a piece does break or your cube pops, we will cover the piece and not the whole cube.

What to do if your cube pops

There are 2 types of 'pops' in cubing:

• Pops - A single piece (or a few pieces) fall out of the cube.
• Explosions - the whole cube falls apart and you're left with a pile of pieces.

In both instances you may be left feeling a little annoyed and confused on how to pop it back together. Please Note: This can happen to a brand new cube on your first solve. It's always a good idea to do some slow turns and check the tension of the cube before going sub-2seconds with 10000 TPS (turns per second).
If you're cube has exploded and you're left with a pile of pieces we have a full blog with rebuild videos for you to start/stop/pause/rewind as you so need. These can be accessed here.

If your cube has popped and a single piece or a few pieces have come out, just drop us an email from the contact form on the website and we will be more than happy to take a video and help you get your cube back together again.